How to enable Pop-ups on our web site
in Windows XP Service Pack 2
Have you noticed that some links on our web site don’t seem to do anything? Your Windows XP popup blocker for Internet Explorer might be stopping our web site from opening a pop-up window.
When you click on a link that doesn’t seem to do anything, look at the top of the web page (right under the Internet Explorer toolbars- see below) for a line that says “Pop-up blocked. To see this pop-up or additional options click here…” If you see it, then your pop-up blocker is blocking our web site. Simply click the line, and you will be able to either temporarily or always allow pop-ups for our web site. We recommend that you always allow pop-ups from us— and don’t worry, we don’t pop-up advertisements!
If you don’t see a line but you think pop-ups might still be blocked, you can manually view the popup blocker settings using these instructions.
- Open Internet Explorer.
- On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings.
- In the Address of Web site to allow box, type the address (or URL) of the Web site you want to see pop-ups from, and then click Add.
If your pop-up blocker Filter Level is set to HIGH, add our web site address to the Allowed Sites list. If it’s set to medium you should be able to see most user-requested popups (such as when you click a link), but it won’t hurt to have our site in the Allowed Site list anyway.
Some additional notes:
- We recommend using a Filter Level setting of MEDIUM. “High” is often too restrictive.
- You could easily have more than one popup blocker installed (the Google toolbar is a common example). Despite your attempts at changing the Internet Explorer popup blocker settings, your other popup blockers could still we causing problems. We recommend you disable them and only use the popup blocker in Internet Explorer (Windows XP service pack 2).
If you have Windows XP but don’t see the popup blocker in Internet Explorer, you may want to consider installing Windows XP Service Pack 2 (a free update from Microsoft). If you are on a corporate computer, please check with your IT department first, to see if the new service pack is allowed. If it is, you can download the update from http://windowsupdate.microsoft.com.
